Most in-stock orders ship within 4 business days.

You'll receive an email with USPS tracking information.

We make every effort to keep products in stock. If an item becomes unavailable after an order is placed, we'll contact you promptly with available options.

Yes. Please refer to our Return Policy. (John, make the “Return Policy” a hyperlink to the policy)

All Mister Chuff’s books are available directly through Amazon. To order: from Chuff’s Shop click on “BOOKS”. Book orders are fulfilled directly by Amazon.

Select non-book merchandise is available directly through Chuff's Shop.

Yes! We're always working on new books and merchandise for Mister Chuff.

He’s a busy snow leopard who is often out on adventures. While he can't promise to answer every message personally, he does enjoy reading them and may occasionally reply to ones he finds especially interesting. You may write to him at chuff@misterchuff.com.